Enhanced resume tracking is here! This update brings you more insight into how your clients interact with your resume submissions.
RESUME ACTIVITY LOG
All resume activity for individual candidates, including views, votes and feedback can be viewed from the candidate’s profile within 3DIQ. The first thing you’ll notice for each job and candidate is the addition of Viewers, Total view time and Average view time
CLIENT USER TRACKING
Whenever your client views a resume, we’ll assign them a unique user ID. This unique ID will allow you to track your client’s clicks and views on other resumes as well, even if you don’t have their email address. The unique ID will also include location inforamtion as well as how long your client viewed each resume. Note: Location information for mobile views can sometimes be less accurate.
In addition, we’ve added more specific tracking if your client gives you their email address on any resume. Once you receive an email address in feedback, all future resume views and interactions (even if they don’t provide their email address again) will include that email address. Now you’ll know WHO views your resume each time!
UPDATED EMAIL NOTIFICATIONS
You’ll still receive the same resume view email notifications each time your client views a resume. However, each of these notifications will now include the client’s unique ID or email address (if available), plus the view time for the resume.
Users who are logged into 3DIQ can now view resume links without triggering view notifications.